Should you be in a crisis and require immediate help please refer to the attachments under crisis support, or if it’s an emergency - call 999. Below the crisis advice there is an A-Z of helplines all relevant to mental health. There is no shame in contacting someone for help and advice, many services are confidential and the majority of the ones listed are free to call - although it would be best to check this first. There is always someone available, prepared to listen and sometimes even just that can go a long way, many organisations can also refer and advise on local services that could help you further. If you need to talk to someone or need advice try calling one of the numbers listed below - there’s plenty to choose from with many specialising in specific areas to help you more.

Crisis support


NHS 111


NHS 111 can help if you have an urgent medical problem and are unsure about what to do. You can call 111 everyday - 24 hours a day

Visit their website




Whatever you're going through, a Samaritan will face it with you. We're here 24 hours a day, 365 days a year.” The Samaritans are working to make sure fewer people die by suicide.

Visit their website

116 123

EMergency GP appointment


Your GP can help you access the right care for your mental health, they can put you in touch with a crisis team and refer you for any additional treatment required. If you need help out of hours, call 111 - or visit your local A+E in an emergency.

Find your local GP services


a-z helplines


Alcoholics anonymous


Free 24 - hour helpline for people who need support with a drinking problem.

Visit their website

0800 917 7650

Alzheimer's Society


Supporting anyone affected, The National Dementia Helpline is open every day - with interpreters available or the Text Relay service for those those with hearing difficulties.

Visit their website

0300 222 11 22


Anxiety uk


Anxiety UK is a charity offering both a text service and Infoline - open 365 days a year - Monday - Friday 9:30am - 5:30 pm.

Visit their website


07537 416 905


03444 775 774




Offering support about eating disorders, BEAT can provide information about bulimia, anorexia, and help with any other food difficulties. Support is available to those suffering with eating disorders, families, friends, professionals - they also have dedicated helplines for young people and students, as well as one-to-one web chat available.

Visit their website


0808 801 0677 


0808 801 0711

Student line:

0808 801 0811

biplolar uk


Helping people living with bipolar disorder or manic depression and offering advice for people with questions or concerns about bipolar.

Visit their website

0333 323 3880



The Campaign Against Living Miserably is working hard to prevent male suicide. Their helpline is available 5pm-midnight every night of the year. The helpline is for any man in the UK who is feeling down or as if they’ve hit a brick wall.

Visit their website

0800 58 58 58

Combat stress


24-hour helpline supporting the military community, including veterans', serving personnel and their families.

Visit their website

0800 138 1619

cruse bereavement care


Offering emotional support to anyone affected by bereavement. Open Monday - Friday (9:30pm - 5pm except Tuesday, Wednesday and Thursday when lines are open until 8pm.

Visit their website

0808 808 1677

Family Lives


Offering a confidential service for families in England. They provide a non-judgemental, listening and support service for parents and families.

Visit their website

0808 800 2222



The mind Infoline can provide information about a wide range of mental health concerns as well as find details for local support that could help further. They also have a helpline for legal concerns- providing assistance with any legal concerns relating to mental health, 0300 466 6463 - as well as a helpline for emergency workers and their families called the Blue Light Infoline - 0300 303 5999.

Visit their website

0300 123 3393



Supporting recovery from childhood abuse, they have six booklets free to download for survivors of abuse available on their website and their helpline is open 10am-9pm Mondays to Thursdays and 10am-6pm on Fridays.

Visit their website

0808 801 0331

Nartcotics anonymous


Helping people with drug problems, their helpline is open 10am until midnight everyday, the helpline is run by v recovering drug addicts who know what it’s like better than anyone. Family, friends, addicts and professionals are able to call for help or advice, They also have meetings across the UK. See their website for more.

View their website:

0300 999 1212



Run by students for students, Nightline offers emotional support for students struggling with their mental health.

Visit their website

Use the Nightline website to find your local institution.

No panic


Focusing on anxiety and OCD, No Panic can support people who suffer from panic attacks, they can help people overcome OCD issues and phobias.

Visit their website

0844 967 4848

NSPCC Childline


A service for children and young people, offering advice and directing people towards relevant support services. They aim to protect children and prevent abuse.

Visit their website

Under 18’s:

0800 1111

Worried about a child?

0808 800 5000



The UK’s largest OCD charity provides support for those suffering with OCD and aims to raise awareness about OCD.

Visit their website

0845 390 6232



Papyrus is a suicide prevention charity, focusing on young people. If you’re a young person struggling with your mental health (or know a young person who is) then contact papyrus for confidential advice.

Visit their website




Offering telephone, webcam and online chat counselling services, relate is a great relationship support service.

Visit their website

0300 003 0396



SANE believes that no-one affected by mental illness should face crisis, distress or despair completely alone.

Visit their website

0300 304 7000

silver line


Open 24 hours a day, every day, the Silver Line offers confidential support for older people.

Visit their website

0800 470 8090



Dedicated to supporting the LGBT+ community, Switchboard provides a confidential place to talk about any concerns - no matter what they may be. All volunteers define themselves as LGBT+ which may help when it comes to discussing any issues.

Visit their website

0300 330 0630

The Mix


Supporting people under 25, the mix is a place for young people to talk about any concerns they may have when they don’t feel they have anywhere else to turn. There is also a Webchat service available on their website.

Visit their website

0808 808 4994



Focusing on children and adolescents suffering with mental health problems. They have a helpline for parents who are worried about their child and a 24/7 crisis text service for young people struggling with their mental health.

Visit their website

Parents helpline:

0808 802 5544

Crisis messenger - if you need urgent help text:

“YM” to 85258